Payment Methods

Payment Methods
 MasterCard, JCB (Pay on website directly, 5% transaction fee)
You can place an order on our site first. And then please pay it by MasterCard or JCB directly.

②Visa, Master, Debit Card (Pay in Email, 5% transaction fee)
After you place an order on our site. We will send you the pay link in email few minutes later. Then you can pay it by Visa, Master or Debit Card in your email.


③ Instalment Plan
You can pay by credit card about your favorite doll. Then, according to your own needs, installment payment to the credit card company. 

◆ Is the payment safe?
Security is one of the core values of our email. To ensure that our website is SSL encrypted, our backend system is protected by Shopify. We use Shopify Secured Payments to ensuredyour privacy and security, we do not store your credit card information. With all of these systems, we make sure you and us are safe.


◆ If I don't want a doll after payment?
If there is no confirmation within 3 days, we will arrange shipment by default. No refund is allowed once shipment is made on all orders. 
If doll has been shipped to the designated address, but nobody receive it. The resulting refund or doll is destroyed without any refund. 
In the rush hour of logistics, the clearance of European and Canada may take some time. Thank you for your understanding and support. 

Due to whatever reason, if you cancel the order before production (within 2 hours after the order), charge 10% of the cost. Cancel the order before shipment (including production process), charge 60% of the cost. Once it’s shipped, the order cannot be canceled or returned since it is a customized product. 



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: info@toplovedolls.com
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